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  • What do I wear?
    o For Sports Massage – Loose fitted, comfortable clothing. o For Injury Therapies (Physio/PT) – Gym clothing, shorts/leggings, t-shirt. o Hot/Cold Treatments – Swimwear *Towels are provided.
  • What do I need to bring to my appointment?
    Just you and your swimwear (if applicable).
  • How do I know which treatment to select?
    We recommend booking a 55minute Sports Massge for your initial appointment to ensure you have enough time for a thorough consult.
  • Do I need to have an injury to have a Sports Massage?
    o Not at all. Sports Massage is a fantastic treatment to ease the aches and pains caused by day-to-day activities. o Used in conjunction with regular stretching and exercise, Sports Massage can aide the mobility of joints and muscles and in some cases, contributes to easing the painful symptoms of some health conditions such as Fibromyalgia and Chronic Pelvic Pain.
  • What payment methods do you accept?
    o We accept credit/debit cards, cash or bank transfer.
  • Do you sell Gift Vouchers?
    o Yes. Choose from 30/55/90 Minute Sports Massage Gift Vouchers. o Printed gift vouchers are available to purchase in the clinic only (They can be purchased online, but would need to be collected) o Alternatively, we can send them to you via email for you to print at home.
  • Do you treat people of all ages?
    o Yes. There is no minimum or maximum age when it comes to massage, performance and recovery. o Therapies are tailored to suit everyone based on their personal needs, tolerance and abilities. o Under 16’s must be accompanied by a parent/carer. o All our therapists are DBS checked.
  • What is your cancellation policy?
    o Here at JMR, we appreciate that last minute things come up. If you can’t make your appointment for whatever reason, please let us know as soon as possible by contacting the clinic directly https://www.jmrperformance.co.uk/contact-5 o Where applicable, the booking deposit will be retained by JMR in the event of missed appointments without cancellation or communication.

JMR Performance Tel: 01943 725798 -  Club Energy Otley. LS21 3AP

 

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